Is Customer Service Important?
It’s important that you always have access to customer service, as you never know when a technical issue may arise that can stop you from having access to your cash or entering a critical game. Good customer service means these issues can usually be resolved in mere minutes, meaning that you can get back to relaxing and enjoying yourself in the casino.
What Should I Look Out For?
When joining a casino, look for the 24/7 sign underneath the help bar. Then you’ll know that there will always be someone on hand to make sure that your game goes as smoothly as in the brick and mortar casinos. Or more simply, check out the casinos on this page for the casinos with the best reputations for excellent customer service. They also have multilingual options, so you can play without fear that you’ll be misunderstood.
Is There Anything I Should Avoid?
Poor customer service doesn’t stay a secret for long. If a casino has a bad reputation for player support, their negative one to two star reviews will be pasted all over the internet. Save yourself some researching time and simply choose a casino on this page. However, if you do come into contact with a casino not recommended on this page make sure you research them via Google first.
What Is The Best Way To Get In Contact?
If it’s not immediately urgent, emailing the customer support team is your best bet. You can even give them your telephone number and ask them to call you to avoid surcharges to your mobile plan. However, if you need something right away first try the live chat. If your problem is too complicated for text, give them your mobile number over that and they can ask a customer service agent to call you. If all else fails, phoning the customer service team may cost you a little money, but it will be worth it to get your problem solved. You can ask them to reimburse you for the inconvenience in the form of an “apology bonus”. Worth a try!
Do Any Casinos Provide Australian Support?
Of course. The top casinos that we list are geared towards Australian consumers, so you will be able to find casinos with local support on this page.